General

According to Google research, 37% of potential guests who are actively searching for accommodation online will contact the hotel’s direct sales team via email.

PHOBS Reservation application enables you to respond quickly and efficiently and convert potential guests into bookers.

The versatile Reservation application fully supports and accelerates operations even for the largest hotel chains. An operator can process an unlimited number of inquiries via email or phone for all properties from one central location.

The REZAPP application ensures that all inquiries are answered very quickly, based on the Offer sent to the guest in the form of a bookable newsletter.

With customized offers translated into more than 25 world languages, the Call Center can handle its part regardless of the guest’s language.

Benefits

• Ease of use 

• Quick overview of offers and availability

• Flexibility in price negotiations

• Sending multilingual bookable offers in just a few clicks

• Option for the guest to confirm the offer

• Tracking agent productivity and the conversion rate of sent offers

• Secure method of sending and storing credit card numbers